Frequently Asked Questions

Q             How do you calculate what you charge?

A             For a book or long report, fees are calculated by word count, based on the standard 250 words per page. This gives a more accurate estimate of the length of the document and how long it will take to edit it. For other smaller projects, such as resumes or letters, we have more flexible charges based on how much time is involved.


Q             What’s the difference between copyediting and proofreading?

A             Copyediting involves a review of the text for correct spelling and grammar, checking cross references, style consistency, accuracy of facts, footnotes, photo captions etc. Proofreading is the most straightforward process and is done last. It picks up typos, missed spelling or number errors, misplaced captions or headlines. No changes are made to content and style. If you opt for Content or substantive editing as well, this would be the first stage, where the editor reviews the tone, logic and accuracy, and may make suggestions for reorganisation or rewriting portions of the text.


Q             How will I know whether I need simple proofreading or more intensive editing?

A             We can advise you on that. We often suggest that you send us 2-3 pages for us to review and we can then tell you what we think is required. It is important that you have the opportunity to discuss your document with us and agree the extent of our involvement.


Q             How should I submit my document?

A             You should first complete and submit the Client Request Form. If you have any questions, you can contact us by phone. When we receive your form, we will contact you to discuss your requirements, cost etc. Once we reach agreement, you will need to sign a standard contract.

Please refer to Services and Fees for format and payment information.


Q             How soon can you complete my project?

A             It depends on your project and how much editing is required, but anything from three days to a few months. We will be able to give you an estimated date of completion during our discussion.